Refund Policy

Return and exchange scope

Qualifying new goods can be returned for either defective or non-defective reasons, and exchange applications are accepted. Start the request within 30 days of delivery. A preference change or mistaken option can qualify when the item is unused and in original condition. Damage, faults, missing components, a wrong item or a material mismatch with the description can also be reported.

Requesting authorization

Email velarasan650@gmail.com with the order number, checkout email, reason and requested outcome. Keep the original parts and packaging and send clear photos or video for a product issue. Do not mail a return until approval and the correct destination and instructions have been provided; the General mailing address may not receive returns.

Returning by mail

The original parcel contains a free prepaid label for an eligible postal return. Following approval, use that label and contact us if it is unavailable or was lost. We do not apply a restocking fee. Exchange completion depends on approval and stock. Within 10 days after refund approval, we process or initiate payment back to the original method; the financial institution may post it later. Statutory protections continue.